Whatsapp 9084 1538| All shipments by SF Express will be paid by receivers

Terms and Conditions

Online sales terms

The terms contained in this article apply to your purchase of our products on this website. Before you submit an order, we ask you to read these terms and conditions. Please note that purchasing products through this website means that you have read, understood, accepted and agreed to these terms and conditions, as well as our privacy policy and terms of use of this website. Any products purchased from this website are bound by these terms. If there is any discrepancy or contradiction between these terms and the privacy policy and/or the terms of using this website, the final decision of our store will be the final decision.

Note on delivery method: This store only provides SF Express to collect the goods.

We currently only accept orders from Hong Kong Island, Kowloon, and the New Territories; outlying island customers please arrange with the shopkeeper on whatsapp.
* All orders are "Freight Collect", SF SF will charge HKD30-35...
* The shop owner may split the order due to supplier issues, and the customer needs to pay an additional amount of "Freight Collect" by the way. In some cases, the shop owner may arrange to send it by Hongkong Post at his discretion.

Mr. Pen, Shop 221, W Mall, Mong Kok
※Take Lift: 2nd Floor, Presidential Commercial Building, 608 Nathan Road
 (Press the word 2, two lifts on the right) Exit lift and turn left at shop 221※
(Former Chic Fort; Soy Street Commercial Press, upper left side)
Business hours: Tuesday to Sunday-1-5pm in the afternoon
(Closed on Monday)
Google Maps https://goo.gl/maps/WFrPYMTDGqny15hs5

1 definition

1.1 "Contract" means a contract between us and you that we both agree to sell or supply products you purchase through this website in accordance with these terms and conditions.

1.2 "Delivery Address" refers to the address you specify in the order that you want us to deliver the products.

1.3 "Delivery date" refers to the delivery date of each product ordered in the order that we notify you via email whatsapp.

1.4 "Intellectual Property Rights" refers to all intellectual property rights of any nature, including (but not limited to) patents, designs, trademarks, databases or copyrights, regardless of whether they have been registered or can be registered in any way, and include all such rights Right to apply for registration.

1.5 "Order" refers to an electronic online order submitted through this website that you want to purchase products from us.

1.6 "Order Confirmation" refers to the confirmation email we send to you after your order is successfully accepted.

1.7 "Products" refer to the products and/or peripheral products listed on this website for purchase, and you indicate in the purchase form that these products are the subject of the contract.

1.8 "These Terms and Conditions" refer to the terms and conditions contained in this article.

1.9 "We" means A One Company.

1.10 "This website" means https://mrpen.hk

1.11 "You" refers to you and all persons who purchase products through this website.

1.12 "Hong Kong" means the Hong Kong Special Administrative Region of the People's Republic of China.

2 Contract basis

2.1 You want to purchase products from us through this website. The transaction is subject to these terms and conditions. These terms and conditions are regarded as the content of the product sale and purchase agreement between us and you, and exclude any other terms and conditions imposed when you place an order. For the avoidance of doubt, these terms and conditions do not apply to merchandise trading through retail sales channels.

2.2 By placing an order with us, you hereby guarantee and declare:

You are over 18 years old and have the act and ability to enter into a legally binding contract;

The name and personal information you used when placing an order with us must be true and the same as your ID/passport and credit card;

You understand that you are only selling and delivering products to end-user customers; and

You will not resell or supply the product (including any part of it) to regions outside Hong Kong, nor will you resell or provide the product (including any part of it) to you if you know or have reason to believe that it will be resold or supplied People about the product.

Point-to-point service
The procedure of changing the nib is due to the dry ink nib cannot be twisted, it will be handed over to the master for further inspection
The repair of the old pen is risky. If other parts or parts are damaged during the repair process, we will not take full responsibility. The maximum compensation amount is HK$100.
Does not repair celluloid pens
Replaced damaged parts and accessories, including but not limited to pen nibs, pen tongues, ink absorbers, grips, etc., will not be returned.
The repair center is not responsible for delays caused by failure to communicate with customers. The center provides a valid contact phone number and/or email address.
If the customer does not receive a notification within one (1) week after the repair, please contact us by phone.
The customer needs to retrieve the product within three months from the date of notification of the pickup by the maintenance center, otherwise the maintenance center will not be liable for any damage or loss of the user's product. If the user has not retrieved the product within six (6) months, the repair center has the right to dispose of the product by itself without notice or compensation.
Please take good care of the repair receipts and pick up the parts with the receipt. The repair center will not take any responsibility if it is falsely claimed by others. If the receipt is not provided, the repair center has the right to refuse to return the product.
The repair center has the right to refuse unreasonable requests for written or unwritten reports on repair services.
Mrpen.hk has the final right of ruling and interpretation of the above terms and conditions.
Force majeure: Mrpen.hk is not responsible for any delay or failure caused by natural disasters, fires, floods, accidents, riots, wars, government intervention, embargoes, strikes, labor difficulties or strikes, equipment failures, or any other reasons beyond our control Any responsibility.
In any case, we are not responsible for you or others or related to the service (directly or indirectly). Or due to the following reasons (direct or indirect) suffered, paid or incurred income, profit loss or any indirect or corresponding loss (whether direct or indirect).
The company reserves the right to modify the above terms and conditions at any time.
The terms and conditions are governed by the laws of the Hong Kong Special Administrative Region, and we and our customers agree to submit to the exclusive jurisdiction of the Hong Kong courts.
If there is any inconsistency or inconsistency between the English version and the Chinese version, the English version shall prevail.